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Privacy Policy

Last Updated: June 2026
 

At Aloe & Aura "Aloe & Aura", "we", "our", or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, submit inquiries, book services, purchase products, subscribe to communications, or otherwise interact with us.
 

By using this website, you agree to the practices described in this Privacy Policy.

Information We Collect
 

We may collect personal information that you voluntarily provide, including:

 

  • Name

  • Email address

  • Phone number

  • Mailing address (if applicable)

  • Health and wellness information you choose to share

  • Appointment details and intake form information

  • Payment and billing information (processed through secure third-party providers)

  • Information submitted through contact forms, booking forms, event registrations, or newsletters
     

We may also collect certain technical information automatically through website analytics, including:
 

  • IP address

  • Browser type

  • Device information

  • Website usage and interaction data

  • Cookies and similar technologies

    How We Use Your Information

    We collect and use your information to:
     

  • Respond to inquiries and provide customer support

  • Schedule and manage appointments

  • Deliver wellness, nutrition, bodywork, and sound healing services

  • Process payments

  • Send appointment confirmations and reminders

  • Share updates, newsletters, promotions, or wellness resources (if you have opted in)

  • Improve our website, services, and client experience

  • Meet legal, regulatory, and professional obligations

Health Information

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Certain services may involve the collection of personal health information that you voluntarily provide through intake forms, consultations, assessments, or functional testing.

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This information is used solely for the purpose of providing wellness and nutrition services and is treated with appropriate confidentiality and care.

Third-Party Services

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We may use trusted third-party providers to support our business operations, including:

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  • Website hosting and analytics providers

  • Online booking platforms

  • Payment processors

  • Email marketing services

  • Functional testing laboratories and testing providers (only when applicable and with your participation)

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These providers may collect, store, or process information as required to perform their services.

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Cookies and Analytics

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Our website may use cookies and similar technologies to improve user experience and analyze website performance.

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You can adjust your browser settings to refuse cookies; however, some website features may not function properly.

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Email Communications

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If you subscribe to our newsletter or wellness updates, you may receive occasional emails from Aloe & Aura.

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You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

Information Sharing

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We do not sell, rent, or trade your personal information.

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We may disclose information only when:

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  • Required by law

  • Necessary to protect our legal rights

  • Required to provide services you have requested

  • Authorized by you

 

Data Security

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We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, disclosure, misuse, or loss.

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While we strive to protect your information, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Retention of Information

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We retain personal information only as long as reasonably necessary to fulfill the purposes outlined in this policy or as required by applicable laws and professional record-keeping requirements.

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Your Rights

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Depending on applicable privacy laws, you may have the right to:

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  • Request access to your personal information

  • Request corrections to inaccurate information

  • Withdraw consent where applicable

  • Request deletion of information where legally permissible

 

To make a request, please contact us using the information below.

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Children's Privacy

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Our services and website are not intended for children under the age of 13. We do not knowingly collect personal information from children without appropriate parental or guardian consent.

 

Changes to This Policy

 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.

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Contact Us

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If you have questions about this Privacy Policy or how your information is handled, please contact:
 

Aloe & Aura.

Email: aloeandaura@gmail.com

Website: www.aloeandaura.ca

British Columbia, Canada

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